Welcome to the newly renovated Charm Hotel Hersonissos 2**, your ideal destination for a relaxing and enjoyable holiday in Crete.
Our hotel is in the heart of Hersonissos, within walking distance from many beautiful beaches; various restaurants offering Greek and international cuisine; nightlife for all tastes and shops for your everyday vacation needs!
Our rooms are designed to create a cosy and comfortable atmosphere, with natural colours inspired by Crete's landscape. All rooms have private balconies with either mountain or garden views and are fully equipped with refrigerators, air conditioning, safe, 32-inch SMART TVs with satellite channels, wireless Internet access, private bathrooms with showers, complimentary toiletries and hair dryers.
As our guest, you can enjoy a complimentary full buffet breakfast with fresh ingredients every morning from 08:00 to 10:00. You can also take advantage of our express check-in and check-out service (available only if you have checked in online), our laundry service, and our 24-hour support.
Before you proceed with your reservation, please make sure to read about our Hotel Policies which you can find here:
https://charmhotel.gr/regulations-rules/
Enhance your stay with these optional services. All extras can be added during checkout.
Hassle-free airport and port transfers to get you to your accommodation comfortably.



Non-Refundable Rate
The full amount is charged at the time of booking. No modifications or cancellations are accepted after the reservation is confirmed. By completing your booking, you acknowledge and accept these terms.
Flexible Rate
A deposit or the full amount may be required at the time of booking, depending on the property’s individual payment terms. The applicable payment schedule will be clearly indicated during the booking process. Any remaining balance is due as specified in the property’s payment policy.
All payments are processed securely. Accepted payment methods include major credit/debit cards. Book-in-Greece.com acts as an intermediary between the guest and the property; the final payment responsibility lies with the guest.
Non-Refundable Rate
Reservations made under the Non-Refundable rate cannot be cancelled, amended, or refunded under any circumstances. The total booking amount is charged in full at the time of reservation and is non-refundable regardless of the reason for cancellation, including unforeseen events or emergencies.
Flexible Rate
Cancellation terms vary by property and will be clearly displayed on the property’s listing page prior to booking confirmation. Please review the specific cancellation policy of your chosen property carefully before completing your reservation. Cancellations made within the stated free-cancellation window will be fully refunded. Cancellations made after this period may be subject to partial or full charges as defined by the property’s policy.
We strongly recommend purchasing travel insurance to protect against unexpected changes to your plans.
By completing a reservation through Book-in-Greece.com, you agree to the following terms:
1. Booking Confirmation
Your booking is confirmed upon receipt of a confirmation email from Book-in-Greece.com. Please review all details carefully upon receipt.
2. Rate Types
Two rate types are available depending on the property:
3. Guest Responsibility
It is the guest’s responsibility to read and understand the applicable rate policy before confirming a reservation. Book-in-Greece.com will not be held liable for charges resulting from cancellations or modifications that fall outside the applicable policy.
4. Modifications
Modification requests for Flexible Rate bookings are subject to availability and must be submitted in accordance with the property’s individual policy. Non-Refundable Rate bookings cannot be modified.
5. No-Show Policy
In the event of a no-show, the full booking amount will be charged regardless of rate type.
6. Disputes
Any disputes relating to bookings should be addressed to Book-in-Greece.com’s customer support team in the first instance. We will endeavour to mediate between the guest and the property in good faith.
7. Applicable Law
These terms are governed by Greek law. Any disputes not resolved through mediation shall be subject to the exclusive jurisdiction of the courts of Greece.