Welcome to Grand Hotel Palace.
Grand Hotel Palace is the largest 5-star conference hotel in Thessaloniki, the city of history and culture and evergreen economic center of the Balkan region.
Grand Hotel Palace combines neoclassical elegance with comfort, timeless luxury with functionality and finesse with high-quality services.
Right in the heart of the philosophy of the Grand Hotel Palace lies respect for the environment, the local community, and the city’s culture, as well as for our people, employees, partners, and guests.
The neoclassical building of the Grand Hotel Palace rises impressively at a central point in the west entrance, just three and a half kilometers from the center of Thessaloniki.
The emblematic building of the hotel that was erected in 2004 reflects timeless neoclassical aesthetic value.
At Grand Hotel Palace, every detail has been carefully designed to meet all requirements, in terms of comfort and ambience. The hotel is an expression of elegance that reflects a graceful blend of architecture, consisting of 243 rooms including 24 suites in modern or classical style.
A conference space of 2500 m² with 13 fully renovated multi-functional conference rooms, infused with natural lighting and advanced technology can suit every occasion from international conferences and meetings to social events.
‘Seros Restaurant’ and the elegant ‘The Bar’ lounge bar offer delightful choices of high quality, as well as ‘The Garden’, the new specially designed area in the courtyard, while the Health Club is available for exercise and wellness.
Grand Hotel Palace can offer 6 specially designed accessible rooms to accommodate physically disabled guests.
Please find below some useful information regarding your stay.
· We provide an indoor underground paid parking (10€ daily) and an outdoor free parking.
Parking seats are subject to availability.
. Free of charge shuttle service to the city center or terminal metro station (arrangement through reception desk).
· Full payment of the stay and city tax: upon arrival (if not already settled)
· Check-out takes place until 12 am and check-in from 2 pm
. You can use our web check-in service
· Breakfast is served 06:30-10:30
We also suggest that you
· Have your coffee, drink or meal at the hotel’s Garden
· Massage services from a certified partner
· Take a daily organized trip to nearby destinations with a certified partner












Non-Refundable Rate
The full amount is charged at the time of booking. No modifications or cancellations are accepted after the reservation is confirmed. By completing your booking, you acknowledge and accept these terms.
Flexible Rate
A deposit or the full amount may be required at the time of booking, depending on the property’s individual payment terms. The applicable payment schedule will be clearly indicated during the booking process. Any remaining balance is due as specified in the property’s payment policy.
All payments are processed securely. Accepted payment methods include major credit/debit cards. Book-in-Greece.com acts as an intermediary between the guest and the property; the final payment responsibility lies with the guest.
Non-Refundable Rate
Reservations made under the Non-Refundable rate cannot be cancelled, amended, or refunded under any circumstances. The total booking amount is charged in full at the time of reservation and is non-refundable regardless of the reason for cancellation, including unforeseen events or emergencies.
Flexible Rate
Cancellation terms vary by property and will be clearly displayed on the property’s listing page prior to booking confirmation. Please review the specific cancellation policy of your chosen property carefully before completing your reservation. Cancellations made within the stated free-cancellation window will be fully refunded. Cancellations made after this period may be subject to partial or full charges as defined by the property’s policy.
We strongly recommend purchasing travel insurance to protect against unexpected changes to your plans.
By completing a reservation through Book-in-Greece.com, you agree to the following terms:
1. Booking Confirmation
Your booking is confirmed upon receipt of a confirmation email from Book-in-Greece.com. Please review all details carefully upon receipt.
2. Rate Types
Two rate types are available depending on the property:
3. Guest Responsibility
It is the guest’s responsibility to read and understand the applicable rate policy before confirming a reservation. Book-in-Greece.com will not be held liable for charges resulting from cancellations or modifications that fall outside the applicable policy.
4. Modifications
Modification requests for Flexible Rate bookings are subject to availability and must be submitted in accordance with the property’s individual policy. Non-Refundable Rate bookings cannot be modified.
5. No-Show Policy
In the event of a no-show, the full booking amount will be charged regardless of rate type.
6. Disputes
Any disputes relating to bookings should be addressed to Book-in-Greece.com’s customer support team in the first instance. We will endeavour to mediate between the guest and the property in good faith.
7. Applicable Law
These terms are governed by Greek law. Any disputes not resolved through mediation shall be subject to the exclusive jurisdiction of the courts of Greece.