About
Located in the heart of Chania, Kydon, The Heart City Hotel welcomes the visitor in a most special way, characteristic of the genuine Cretan hospitality. The high-quality services of the hotel established it long ago as a unique destination all year round. Its rooms and suites, with a panoramic view of the Old Town and Municipal Market, are equipped with all the modern comforts, suitable for pleasant sojourns. Its "Square" Restaurant a la carte is a reference point, since its cuisine is based on the nutritional value of the local products, taking the visitor on a magic trip of tastes....
Information
- Address: Sofoklis Venizelos Square & 2 Str. Tzanakaki, Chania, 731 34, GR
- Check-in Time: 15:00
- Check-out Time: 11:00
- Children Allowed: Yes
- Age Range: 3 – 13 years
- Min Nights: 1
- Max Nights: 60
- Max Rooms: 10
- Max Guests: 6
- Max Adults: 4
- Max Infants: 1
- Infants Count Toward Max: No
Gallery
Facilities
- 24-Hour Reception / Front Desk
- Airport / Port Transfer Service
- Baby Chairs at the Restaurant
- Baby Sitting (on request)
- Bar
- Bar Restaurant
- Beach Towels
- Bell-Boy Service
- Business Corner u2013 Fully equipped Office Desk
- Daily Complimentary Newspapers at u201cAgorau201d Bar – Restaurant
- Daily Maid Service
- Doctor (upon request)
- Early Breakfast Service
- Electric Vehicle Charging Station
- Elevators
- Express Check In & Check Out
- Fax & Photocopy Service
- Fitness Spot – Gym
- Free Apple TV (upon availability)
- Free iPad & Mini iPad (upon availability)
- Free PlayStation 5 (upon availability)
- Free Vanmoof Bicycles (upon availability)
- Internet Corner
- Kids' Menu upon Request
- Laundry & Ironing Service
- Luggage Storage – Free Service
- Massage
- Meeting Room u201cIdeau201d
- Parking Service with an additional cost
- Restaurant
- Room Service
- Stroller Mamas & Papas Urbo2 At Free disposal
- Valet Service until Midnight
- Welcome Drink
- Wi-Fi – Fiber
“ We want to offer our guests the best choice for their stay.”
Classic Room
The rooms are 16-18 m² with one double bed 1,60x2m and can accommodate up to 2 persons. All rooms have wooden floor, 49'' Smart TV Offering Satellite Channels & Netflix…
Private BalconyWi-FiAir Conditioning
18m²
Standard
Up to 2 guests
Comfort Room
The Comfort rooms are 20-23 m² and can accommodate up to 3 person. All the rooms have wooden floor, 49'' Smart TV Offering Satellite Channels & Netflix App, Wi-Fi Fiber…
Private BalconyWi-FiAir Conditioning
23m²
Standard
Up to 3 guests
Superior Room Old Town View
The Superior Old Town View rooms are located on the 4th & on the 5th floor and they have panoramic view of the old town and the Market square. The…
Private BalconyWi-FiAir Conditioning
23m²
Standard
Up to 3 guests
Junior Suite Square View
The open plan Junior Suite Square View is located on the 2nd & on the 3rd floor. The Suite is 33 m², with one king size bed 1,80x2 m and…
Private BalconyWi-FiAir Conditioning
33m²
Standard
Up to 4 guests
Junior Suite Old Town View
The open plan Junior Suite Old Town View is located on the 4th & on the 5th floor and has panoramic view of the old town and the Market square.…
Private BalconyWi-FiAir Conditioning
33m²
Standard
Up to 4 guests
Family Suite Square View
The Family Two Bedroom suite with Square View is located on the 2nd or 3rd floor. The Suite is 60 m² and can accommodate up to 4 adults and 2…
Private BalconyWi-FiAir Conditioning
60m²
Standard
Up to 6 guests
Executive Suite Old Town View
The Executive suite with Old Town View is located on the 4th & on the 5th floor and has panoramic view of the old town and the Market square. The…
Private BalconyWi-FiAir Conditioning
60m²
Standard
Up to 4 guests
Payment policy
Non-Refundable Rate
The full amount is charged at the time of booking. No modifications or cancellations are accepted after the reservation is confirmed. By completing your booking, you acknowledge and accept these terms.
Flexible Rate
A deposit or the full amount may be required at the time of booking, depending on the property’s individual payment terms. The applicable payment schedule will be clearly indicated during the booking process. Any remaining balance is due as specified in the property’s payment policy.
All payments are processed securely. Accepted payment methods include major credit/debit cards. Book-in-Greece.com acts as an intermediary between the guest and the property; the final payment responsibility lies with the guest.
Cancellation policy
Non-Refundable Rate
Reservations made under the Non-Refundable rate cannot be cancelled, amended, or refunded under any circumstances. The total booking amount is charged in full at the time of reservation and is non-refundable regardless of the reason for cancellation, including unforeseen events or emergencies.
Flexible Rate
Cancellation terms vary by property and will be clearly displayed on the property’s listing page prior to booking confirmation. Please review the specific cancellation policy of your chosen property carefully before completing your reservation. Cancellations made within the stated free-cancellation window will be fully refunded. Cancellations made after this period may be subject to partial or full charges as defined by the property’s policy.
We strongly recommend purchasing travel insurance to protect against unexpected changes to your plans.
Booking terms & conditions
By completing a reservation through Book-in-Greece.com, you agree to the following terms:
1. Booking Confirmation
Your booking is confirmed upon receipt of a confirmation email from Book-in-Greece.com. Please review all details carefully upon receipt.
2. Rate Types
Two rate types are available depending on the property:
- Non-Refundable Rate: Lower price in exchange for a strict no-cancellation, no-modification policy. Full payment is taken at the time of booking.
- Flexible Rate: Allows cancellation or modification within a specific window as defined by each property. Payment terms and cancellation deadlines vary and are displayed at the time of booking.
3. Guest Responsibility
It is the guest’s responsibility to read and understand the applicable rate policy before confirming a reservation. Book-in-Greece.com will not be held liable for charges resulting from cancellations or modifications that fall outside the applicable policy.
4. Modifications
Modification requests for Flexible Rate bookings are subject to availability and must be submitted in accordance with the property’s individual policy. Non-Refundable Rate bookings cannot be modified.
5. No-Show Policy
In the event of a no-show, the full booking amount will be charged regardless of rate type.
6. Disputes
Any disputes relating to bookings should be addressed to Book-in-Greece.com’s customer support team in the first instance. We will endeavour to mediate between the guest and the property in good faith.
7. Applicable Law
These terms are governed by Greek law. Any disputes not resolved through mediation shall be subject to the exclusive jurisdiction of the courts of Greece.
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