About
Mitsis Selection Laguna is the richest ultra-all-inclusive 24h 5* beach resort in Crete and member of Mitsis Selection, with breath-taking design of rooms and a majestic Venice-style pool landscape. The hotel opened in May 2011 on the Blue Flag awarded beach of Anissaras, in Hersonissos in Crete.
Mitsis Selection Laguna features 351 luxurious rooms, 6 restaurants and 6 bars, including the new Champagne, Wine & Sushi Bar, a state-of-the-art spa, and concierge and transfer services. The golden colour of the reception desk, the handmade furnishings & the stylish decoration of the lobby, together with the warmest welcome is where your unforgettable...
Information
- Address: Anissaras, Hersonissos, Crete, 700 14, GR
- Check-in Time: 14:00
- Check-out Time: 12:00
- Season: March 27 – November 7
- Children Allowed: Yes
- Age Range: 2 – 12 years
- Policy: ntAll children are welcomentChildren from 0 to 1.99 years stay free of chargentChildren from 2 to 11.99 pay 65 Euro per dayntExtra person in the room over 12 years old have a reduction of 30% of the adult raten
- Min Nights: 1
- Max Nights: 40
- Max Rooms: 4
- Max Guests: 5
- Max Adults: 4
- Max Infants: 1
- Infants Count Toward Max: Yes
Gallery
Facilities
- 24hrs All-inclusive service
- Aerobics u2013 Aquarobics
- Aerobics u2013 Aquarobics (free of charge)
- Afternoon tea time (17:00 u2013 19:00)
- Air hockey (at extra charge)
- Air-conditioning/heating in all hotel areas
- All-day bar
- Amphitheatre outdoor
- Art lessons
- Art lessons (free of charge)
- Baby cots
- Baby sitting service upon request (at extra charge)
- Baby-sitting upon request (at extra charge)
- Beach & pool towels free of charge
- Beach volley (free of charge)
- Bilingual Staff
- Billiards (at extra charge)
- Body treatments
- Brunch u00e0 la carte at Pan-Asian (09:00 u2013 12:00)
- Canoes
- Car, motor bike and bicycle rental (at extra charge)
- Cards corner
- Champagne, Wibe & Sushi bar
- Club cars for internal transfer
- Conference Room u2013 400 persons & Conference Facilities
- Conference room equipped with the latest technical and audio-visual means
- Cotton candy cart
- Creperie & Gelateria
- Creperie-Gelateria
- Cretan Tavern a la carte
- Currency exchange service
- Daily newspapers and magazines (at extra charge)
- Darts (free of charge)
- Entertainment day and night by multilingual recreation teams u2013 for sports activities, events, and ki
- Environmental awareness and training program
- Espresso and cappuccino served during breakfast
- Event planner / entertainer to organise activities and shows
- Face treatments
- Fish a la carte restaurant
- Fitness room (free of charge)
- Five outdoor Swimming Pools
- Florist on call (at extra charge)
- Free transfer from and to Heraklion Airport only for online bookings through www.mitsishotels.com
- Fresh water children pool
- Freshly squeezed orange juice during breakfast
- Games Room (at extra charge)
- Gift to all guests one day before departure.
- Gift to all kids according to age group upon arrival.
- Greek breakfast corner at the main restaurant
- Gymnastics (free of charge)
- Hairdresser
- Hammam
- Healthy bar
- Hot dog cart
- Ice cream cart at the pools & beach
- Indoor swimming pool with sea water
- Indoor Whirlpool Spa
- Italian a la carte restaurant
- Laundry, dry-cleaning & ironing service (at extra charge)
- Library
- Life guard by the pools and beach
- Lifts in the main building
- Local community events support
- Main buffet restaurant
- Manicure-Pedicure
- Massage
- Medical cover – Doctor on call 24h /or in house in certain hours (at extra charge)
- Mini club operating daily
- Mini soccer court with artificial grass (free of charge)
- Night bar
- Online table reservation for theme restaurants
- Outdoor parking area within the hotel premises (free of charge)
- Pan-Asian a la carte Restaurant
- Parking area for bus
- Pedal boats
- Photographer service (at extra charge)
- Pillow choice (upon request & availability)
- Pillow choice upon request & upon availability (at extra charge)
- Playground
- Pool access elevator for disabled persons
- Pool bars
- Popcorn cart
- Porters / Baggage hold / Luggage storage
- Professional DJ regularly on the decks
- Reception Services 24hrs (Messages / Concierge)
- Recreation program and children disco
- Rent a car / motor bike / bicycle (at extra charge)
- Room Service 24hrs
- Salon de beautu00e9 with facial and limbs treatments, make up and waxing services (at extra charge)
- Security 24hrs
- Shopping arcade with mini market, souvenir shop & jewellery shop, boutique
- Slush at the bars
- Snack boxes
- Snack corner
- Special events organised regularly
- Special gifts according to tier for Mitsis Friends Club guests in the room one day before departure.
- Special meals can be offered free of charge upon request
- Sushi Restaurant
- Swimming lessons (free of charge)
- Table football (at extra charge)
- Table tennis
- Tennis court with artificial grass (free of charge)
- Tex-Mex a la carte restaurant
- Theatre pool bar
- Theme nights at the main restaurant
- Transfers (at extra charge)
- Turndown service
- TV area air-conditioned
- Vegetarian corner at the main restaurant
- Wake-up service
- Water polo (free of charge)
- Water slides for children
- Water sports centre with canoes, pedals, and wind surfing (certified holders)
- Wellness & Spa (at extra charge)
- Wellness services – holistic well-being consulting on exercise and diet
- Wellness services u2013 holistic well-being consulting on exercise and diet (free of charge)
- Wi-Fi dedicated internet access 2Mbps/user in all hotel areas (free of charge)
Available Extras & Services
Enhance your stay with these optional services. All extras can be added during checkout.
Transfers
Hassle-free airport and port transfers to get you to your accommodation comfortably.
-
Mini Van (8 people) from Heraklion Airport/Port to Mitsis Selection Laguna€60 up to 8 people
-
Taxi (4 people) from Heraklion Airport/Port to Mitsis Selection Laguna€45 up to 4 people
These services will be available to add during the booking process. Prices shown are indicative and may vary based on your travel dates.
Frequently Asked Questions
Where is Mitsis Selection Laguna located?
Mitsis Selection Laguna is located in Anissaras, Hersonissos, in Heraklion, Crete. It sits on a Blue Flag awarded beach and has a waterfront setting, making it a strong choice for a beach holiday.
Is this hotel suitable for an all-inclusive stay?
Yes, the hotel operates as an ultra-all-inclusive 24-hour resort. Meals are included, and there are 6 restaurants and 6 bars on site, so guests have plenty of dining and drink options throughout the day.
What room types are available at Mitsis Selection Laguna?
The hotel offers a wide range of room types, including Twin Rooms, Family rooms, Bungalows, and several sea view options. Higher-category stays include Royal Suite and Presidential Suite, as well as some rooms with outdoor whirlpools or shared pool access.
Does the hotel have facilities for families and children?
Yes, children are allowed, and the hotel includes a playground. There are also family room and family bungalow options, which can be a good fit for guests traveling with children.
What amenities can guests use at the hotel?
Guests can enjoy a pool, air conditioning, and a gym-fitness room. The property also features a state-of-the-art spa, concierge services, and transfer services, along with its distinctive Venice-style pool landscape.
What dining options are available on site?
Mitsis Selection Laguna has 6 restaurants and 6 bars, including a Champagne, Wine & Sushi Bar. Since the hotel is all-inclusive, meals and drinks are part of the stay, offering a convenient dining experience.
Is the hotel close to the beach?
Yes, the hotel is beachfront and located directly on the waterfront. It is set on the Blue Flag awarded beach of Anissaras, so beach access is one of its main advantages.
Are there room options for guests with mobility needs?
Yes, there is a Twin Land View room type customized for mobility needs. If you need accessible accommodation, it is a good idea to confirm specific requirements with the hotel before booking.
“ We want to offer our guests the best choice for their stay.”
Twin Land View
Superior rooms decorated in contemporary style and accommodate up to 3 adults or 2 adults and one child. Note: The actual room may be different than the one appearing in…
Private BalconyWi-FiAir Conditioning
—
Standard
Up to 3 guests
Twin Land View (Customized for Mobility needs)
Superior rooms decorated in contemporary style and accommodate up to 3 adults or 2 adults and one child. Suitable for handicapped guests.
Private BalconyWi-FiAir Conditioning
—
Standard
Up to 3 guests
Twin Sea View
Superior rooms decorated in contemporary style and accommodate up to 3 adults or 2 adults and one child. Note: The actual room may be different than the one appearing in…
Private BalconyWi-FiAir Conditioning
—
Sea View
Up to 3 guests
Bungalow Garden View
Well-appointed bungalow rooms with marble floor and wooden furniture facing the relaxing gardens of the hotel. Note: The actual room may be different than the one appearing in this picture.
Private BalconyWi-FiAir Conditioning
—
Garden View
Up to 4 guests
Bungalow Sea View
Well-appointed bungalow rooms with marble floor and wooden furniture facing the Cretan Sea. Note: The actual room may be different than the one appearing in this picture.
Private BalconyWi-FiAir Conditioning
—
Sea View
Up to 4 guests
Bungalow Sea View with outdoor Whirlpool Spa (JAZZI)
Well-appointed bungalow rooms with marble floor and wooden furniture facing the Cretan Sea. Note: The actual room may be different than the one appearing in this picture.
Private BalconyJacuzziWi-Fi
—
Sea View
Up to 4 guests
Family Garden View
Spacious family rooms providing two sleeping areas and offer the comforts of a 5 star resort. Note: The actual room may be different than the one appearing in this picture.
Private BalconyWi-FiAir Conditioning
—
Garden View
Up to 5 guests
Bungalow Family Garden View with outdoor Whirlpool Spa (JAZZI)
Spacious family rooms providing two sleeping areas and offer the comforts of a 5 star resort. Note: The actual room may be different than the one appearing in this picture.
Private BalconyJacuzziWi-Fi
—
Garden View
Up to 4 guests
Family Sea View
Spacious family rooms providing two sleeping areas and offer the comforts of a 5 star resort. Note: The actual room may be different than the one appearing in this picture.
Private BalconyWi-FiAir Conditioning
—
Sea View
Up to 4 guests
Bungalow Family Sharing Pool
Spacious family rooms, located at the bungalows area of the hotel, providing two sleeping areas and offer the comforts of a 5 star hotel. Note: The actual room may be…
Private BalconyWi-FiAir Conditioning
—
Standard
Up to 4 guests
Presidential Suite
Spacious, lush and comfortable presidential suite, centrally located in the main building of the hotel with private pool and stunning view of the Cretan Sea. Note: The actual room may…
Private BalconyWi-FiAir Conditioning
—
Standard
Up to 2 guests
Royal Suite
Spacious, lush and comfortable royal suite, centrally located in the main building of the hotel with private pool and stunning view of the Cretan Sea. Note: The actual room may…
Private BalconyWi-FiAir Conditioning
—
Standard
Up to 4 guests
Bungalow Sea View Sea Front
Well-appointed bungalow rooms with marble floor and wooden furniture facing the Cretan Sea. Note: The actual room may be different than the one appearing in this picture.
Private BalconyWi-FiAir Conditioning
—
Sea View
Up to 4 guests
Twin Room
Stylish rooms that combine luxury and comfort. Carefully decorated spaces featuring fine modern furniture and offering a luxury design with attention to the smallest detail. Fresh and pleasant places with…
—
Standard
Up to 3 guests
Payment policy
Non-Refundable Rate
The full amount is charged at the time of booking. No modifications or cancellations are accepted after the reservation is confirmed. By completing your booking, you acknowledge and accept these terms.
Flexible Rate
A deposit or the full amount may be required at the time of booking, depending on the property’s individual payment terms. The applicable payment schedule will be clearly indicated during the booking process. Any remaining balance is due as specified in the property’s payment policy.
All payments are processed securely. Accepted payment methods include major credit/debit cards. Book-in-Greece.com acts as an intermediary between the guest and the property; the final payment responsibility lies with the guest.
Cancellation policy
Non-Refundable Rate
Reservations made under the Non-Refundable rate cannot be cancelled, amended, or refunded under any circumstances. The total booking amount is charged in full at the time of reservation and is non-refundable regardless of the reason for cancellation, including unforeseen events or emergencies.
Flexible Rate
Cancellation terms vary by property and will be clearly displayed on the property’s listing page prior to booking confirmation. Please review the specific cancellation policy of your chosen property carefully before completing your reservation. Cancellations made within the stated free-cancellation window will be fully refunded. Cancellations made after this period may be subject to partial or full charges as defined by the property’s policy.
We strongly recommend purchasing travel insurance to protect against unexpected changes to your plans.
Booking terms & conditions
By completing a reservation through Book-in-Greece.com, you agree to the following terms:
1. Booking Confirmation
Your booking is confirmed upon receipt of a confirmation email from Book-in-Greece.com. Please review all details carefully upon receipt.
2. Rate Types
Two rate types are available depending on the property:
- Non-Refundable Rate: Lower price in exchange for a strict no-cancellation, no-modification policy. Full payment is taken at the time of booking.
- Flexible Rate: Allows cancellation or modification within a specific window as defined by each property. Payment terms and cancellation deadlines vary and are displayed at the time of booking.
3. Guest Responsibility
It is the guest’s responsibility to read and understand the applicable rate policy before confirming a reservation. Book-in-Greece.com will not be held liable for charges resulting from cancellations or modifications that fall outside the applicable policy.
4. Modifications
Modification requests for Flexible Rate bookings are subject to availability and must be submitted in accordance with the property’s individual policy. Non-Refundable Rate bookings cannot be modified.
5. No-Show Policy
In the event of a no-show, the full booking amount will be charged regardless of rate type.
6. Disputes
Any disputes relating to bookings should be addressed to Book-in-Greece.com’s customer support team in the first instance. We will endeavour to mediate between the guest and the property in good faith.
7. Applicable Law
These terms are governed by Greek law. Any disputes not resolved through mediation shall be subject to the exclusive jurisdiction of the courts of Greece.
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