At Portokali Apartments we believe that holidays should be a unique & relaxing experience, thus we strive to provide a unique combination of hospitality and relaxing service.
Our policy creates a relaxing holiday experience, ideal for family travellers, couples and friends who wish to spend their holiday in quiet surroundings, relax with a book by the pool, enjoy an exotic cocktail at the bar.
Having the ancient Cretan hospitality in our hearts, we aim to provide a warm & welcoming environment to all our visitors. We manage to cater for all their needs & work hard to provide anything they may wish.
We are located at the famous seaside resort of Αnissaras, Crete, only 400 meters from the beach, 2 km from Hersonissos and approximately 20 km from Heraklion airport. At the area and very close to the hotel you can find restaurants, supermarkets, car rentals, ATM machines, water sport facilities and any other comfort you may need for your stay.
The hotel is located among olive trees making the scenery even more relaxing & natural.
For you who haven’t had the opportunity to experience our unique atmosphere we would like to inform you that upon your arrival you will be greeted with a bottle of raki, with fruit, our traditional drink.
We love what we do & we do not see it as a profession rather than as an interaction & a fulfilling experience. This is why most of our customers become good friends & are loyal to this specific holiday destination.
Above all holidays are aimed to help you relax, forget the stress & leave all the details to your hosts.
You only have to relax & enjoy!
Enhance your stay with these optional services. All extras can be added during checkout.
Hassle-free airport and port transfers to get you to your accommodation comfortably.




Non-Refundable Rate
The full amount is charged at the time of booking. No modifications or cancellations are accepted after the reservation is confirmed. By completing your booking, you acknowledge and accept these terms.
Flexible Rate
A deposit or the full amount may be required at the time of booking, depending on the property’s individual payment terms. The applicable payment schedule will be clearly indicated during the booking process. Any remaining balance is due as specified in the property’s payment policy.
All payments are processed securely. Accepted payment methods include major credit/debit cards. Book-in-Greece.com acts as an intermediary between the guest and the property; the final payment responsibility lies with the guest.
Non-Refundable Rate
Reservations made under the Non-Refundable rate cannot be cancelled, amended, or refunded under any circumstances. The total booking amount is charged in full at the time of reservation and is non-refundable regardless of the reason for cancellation, including unforeseen events or emergencies.
Flexible Rate
Cancellation terms vary by property and will be clearly displayed on the property’s listing page prior to booking confirmation. Please review the specific cancellation policy of your chosen property carefully before completing your reservation. Cancellations made within the stated free-cancellation window will be fully refunded. Cancellations made after this period may be subject to partial or full charges as defined by the property’s policy.
We strongly recommend purchasing travel insurance to protect against unexpected changes to your plans.
By completing a reservation through Book-in-Greece.com, you agree to the following terms:
1. Booking Confirmation
Your booking is confirmed upon receipt of a confirmation email from Book-in-Greece.com. Please review all details carefully upon receipt.
2. Rate Types
Two rate types are available depending on the property:
3. Guest Responsibility
It is the guest’s responsibility to read and understand the applicable rate policy before confirming a reservation. Book-in-Greece.com will not be held liable for charges resulting from cancellations or modifications that fall outside the applicable policy.
4. Modifications
Modification requests for Flexible Rate bookings are subject to availability and must be submitted in accordance with the property’s individual policy. Non-Refundable Rate bookings cannot be modified.
5. No-Show Policy
In the event of a no-show, the full booking amount will be charged regardless of rate type.
6. Disputes
Any disputes relating to bookings should be addressed to Book-in-Greece.com’s customer support team in the first instance. We will endeavour to mediate between the guest and the property in good faith.
7. Applicable Law
These terms are governed by Greek law. Any disputes not resolved through mediation shall be subject to the exclusive jurisdiction of the courts of Greece.