STAR BEACH VILLAGE & WATER PARK 4****
ALL IN RESORT (official cat.4****)
HERSONISSOS-CRETE-GREECE
Location:
Star Beach Village is located only a few meters from its sister, Star Beach Water Park, with 5 beautifully sandy beaches available, just 25 km from N. Kazantzakis International Airport, 3 minutes drive from the center of Hersonissos and another 30 minutes drive from the City of Heraklion, the 2.000 B.C. Minoan Knossos Palace and the Venetian Harbor. From the east side there is the picturesque town of Agios Nikolaos (30 km) and also the summer ancient Minoan Palace of Malia (5 km).
Accommodation:
It consists of 318 beautifully decorated Hotel Rooms, Dbls, Family Rooms & Superior Family rooms, with garden and sea view, split unit heating and air-conditioning, bath/shower, hairdryer, direct isdn telephone line, safe box, 43 inches, Sat.T.V, Music Channels, direct Wi-Fi Internet access, fridge, microwave, coffee & tea facilities, and balcony or terrace.
Room Facilities:
A) Dbl rooms open plan with 1double bed plus 2 singles or a bunk bed, 28 square meters each, with fridge, microwave, coffe & tea facilities. (Max. occupancy 3 adults + 1 child).
B) Standard Family Rooms, 40 square meters, have a children’s room with 2 beds separated from the main sleeping room which has 1 double bed, 2 singles or a bunk bed. (Max. occupancy 4 adults + 2 children). It has also an extra W.C. separated from the main Bathroom.
C) Superior Family rooms, Same decoration and facilities like the Standards, only that they are more spacious (52 m2). (max. occupancy 5 adults + 1 child).
IMPORTANT NOTE: The Hotel has 6 rooms in the main building special designed for handicapped (easy access with wheel chair). They have larger doors according to the International Standards, direct access from and to the reception, the lobby and the main restaurant with a lift, shower instead of a bath and all the necessary equipment in the bathroom and the toilet to sit, stand and hold.
Swimming Pool:
The Hotel’s main swimming pool, open only for Hotel clients with fresh water, depth from 20cm-1.40cm, size 700 square meters with open-air Jacuzzi and separate children’s pool. Deck chairs and umbrellas are with no charge around the pool.
In Water Park, open to non Star Beach Village clients also, there are 8 swimming pools for everybody’s taste.
Fitness Club.
Gym, mini-football, basketball, free of charge.
Star Beach Village 4* Plus
All Inclusive program
Basic package food & beverage description
“Minos” Main Restaurant
In-door & out-door restaurant. (The in-door place is a no smoking area).
It is located in the main building of the Hotel.
Full board served in buffet style, self service.
Operation hours:
07:30 - 10:00. Serves full American breakfast.
13:00 - 14:30. Lunch buffet accompanied by soft drinks, draught beer, local wine (bottle), mineral water, filter coffee, hot chocolate, tea, juices.
18:30 - 21:30. Dinner buffet, accompanied by soft drinks, draught beer, local wine, mineral water, filter coffee, hot chocolate, tea, juices.
Remarks:
-Show cooking stations:
During breakfast: fried eggs, omelets, crepes, waffles.
During dinner: Meat and fish a la minute, Pasta Corner, pastry action.
-Every evening different theme buffet (Asian, Italian, Greek, Mediterranean, Indian, Mexican, European, Cretan etc).
-Special children menu in separate kids station.
-Health & diet station.
-Vegan & vegetarian station.
“Cretan Star” Taverna
It is located right in front of the Hotel, inside the Star Beach Water Park and has a spectacular view to the Cretan Sea.
Out-door restaurant.
Breakfast, lunch & dinner served in buffet style, self service.
Operation hours:
07:30 - 10:00. Serves full American breakfast.
12:30 - 14:30. Lunch buffet accompanied by soft drinks, draught beer, local wine, mineral water, filter coffee, hot chocolate, tea, juices.
18:30 - 21:30. Dinner buffet, accompanied by soft drinks, draught beer, local wine, mineral water, filter coffee, hot chocolate, tea, juices.
Remarks:
Show cooking stations:
Meat and fish a la minute, Pasta Corner, fresh grill & fresh made pizza during lunch.
Guests must pre-book their dinner at least one day before.
“Asian Star” Chinese & Japanese Restaurant
It is located at the east side of the Hotel, right in front of the family area of the Water Park.
Out-door restaurant.
Dinner in buffet style.
Operation hours: 19:00 – 21:30.
Dinner buffet, accompanied by soft drinks, draught beer, local wine, mineral water, filter coffee, hot chocolate, tea, juices.
Remarks:
Show cooking stations:
Traditional Asian food (Chinese, Japanese, and Thai) cooked fresh every evening.
Guests must pre-book their dinner at least one day before.
“Dionyssos” Pool-Snack Bar
Out-door Bar (next to the Hotel’s swimming pools).
Operation hours:
10:00 - 24:00.
Serves filter coffee, hot beverages (espresso, cappuccino and hot chocolate), tea, juices, soft drinks, long drinks, draught beer and local wine plus International spirits.
Toasts, sandwiches, pommes frites, ice cream, pizza, variety of salads & sorbets are being served between 10:00-18:30.
“Café Del Mar” Pool-Snack Bar
Out-door bar (inside the Water Park, right next of the water slides).
Operation hours:
10:00 - 18:30.
Serves filter coffee, hot beverages (espresso, cappuccino and hot chocolate), tea, juices, soft drinks, long drinks, draught beer, and local wine plus international spirits.
Toasts, sandwiches, pommes frites, ice cream, pizza, variety of salads are being served between 10:00-18:30.
“Helios” Lobby Bar
In-door & out-door main bar (in the main building).
Operation hours:
16:30 - 23:00.
Serves filter coffee, hot beverages (espresso, cappuccino and hot chocolate), tea, juices, soft drinks, long drinks, draught beer, and local wine plus international spirits.
16:30 till 18:00 “Coffee Time” served with assorted pastries.
“Blue Star” Beach Bar
Out-door beach bar (in the water park, right in front of the sea).
Operation hours:
10:00 - 18:00.
Serves filter coffee, hot beverages (espresso, cappuccino and hot chocolate), tea, juices, soft drinks, long drinks, draught beer, and local wine plus international spirits.
All Inclusive facilities:
-WI-FI Internet (in all rooms & public areas plus the Hotel’s Internet Corner).
-Safe Deposit Box (inside all rooms).
-Sun-beds & umbrellas at the Hotel’s pools, at the Water Park and the beach.
-Full daily use of the Water Slides at the Water Park (11:00-18:00).
-Beach towels.
-Free use of the pools and the lazy rivers at the Park.
-Mini-football.
-Basketball.
-Fitness gym.
-Mini-club (7 times per week for children 4-12 years old).
-Daily light Animation by the Hotel’s pool (sports, games, competitions).
-Special Evenings 3 times per week with various shows & games, organized from our Animation Team.
-Once a week International Dancing Show.
-Once a week Cretan & Greek traditional live music & dances.
-Once a week Magic Show.
General Remarks:
*Local drinks (ouzo, raki, and brandy), draught beer, long drinks, local red, rose & white wine, international spirits, soft drinks, coffees & juices, are included in the price only during the operation hours of the Hotel’s Departments.
*The operation hours of the Bars & the Restaurants during the day can be changed due to weather conditions.
*The operation of the Water Slides can be changed due to weather conditions.
*All guests during their stay must wear a special bracelet received only from the Reception Desk upon arrival.
*Direct access from the Hotel to the Water Park also through our underground passage!
Activities:
The Star Beach Water Park (A real fun for both adults and children) is a member of the same Company with Star Beach Village and it is open to outside clients also. All Star Beach Village clients may enjoy all its activities and facilities from 10.00 to 19.00 hrs. The Star Beach Water Park has 2 areas; the right side is for those who are seeking peace and the left one for those who are looking for fun and action.
It has a nautical base with water sports, Parasailing, water ski, Jet bikes, Banana, Rings, Multi-tubes, lazy river, 4 giant slides with 2 multi tubes, kamikaze and black hole, Bungee Jump, Diving Center, Gym, Shopping Center, Photo shop, Volley ball, 8 swimming pools, 2 lazy rivers, Jacuzzi, Kindergarten, Baby Pool, Mini Slides, Bank ATM, Internet and a great variety of bars and restaurants for all in the family.
Our Crete Golf Club (just 10 min. driving from the Hotel) is a 18-hole championship layout. The course itself is described as the best desert-style lay-out, featuring expansive fairway hewn through rocks and ravines. Free shuttle service or private transfer is available.
Exploring Hersonissos by car? Rent a car with Book in Greece and discover hidden beaches, traditional villages and local tavernas at your own pace.
Enhance your stay with these optional services. All extras can be added during checkout.
Hassle-free airport and port transfers to get you to your accommodation comfortably.
Curated day trips and experiences to explore the best of the area.








Non-Refundable Rate
The full amount is charged at the time of booking. No modifications or cancellations are accepted after the reservation is confirmed. By completing your booking, you acknowledge and accept these terms.
Flexible Rate
A deposit or the full amount may be required at the time of booking, depending on the property’s individual payment terms. The applicable payment schedule will be clearly indicated during the booking process. Any remaining balance is due as specified in the property’s payment policy.
All payments are processed securely. Accepted payment methods include major credit/debit cards. Book-in-Greece.com acts as an intermediary between the guest and the property; the final payment responsibility lies with the guest.
Non-Refundable Rate
Reservations made under the Non-Refundable rate cannot be cancelled, amended, or refunded under any circumstances. The total booking amount is charged in full at the time of reservation and is non-refundable regardless of the reason for cancellation, including unforeseen events or emergencies.
Flexible Rate
Cancellation terms vary by property and will be clearly displayed on the property’s listing page prior to booking confirmation. Please review the specific cancellation policy of your chosen property carefully before completing your reservation. Cancellations made within the stated free-cancellation window will be fully refunded. Cancellations made after this period may be subject to partial or full charges as defined by the property’s policy.
We strongly recommend purchasing travel insurance to protect against unexpected changes to your plans.
By completing a reservation through Book-in-Greece.com, you agree to the following terms:
1. Booking Confirmation
Your booking is confirmed upon receipt of a confirmation email from Book-in-Greece.com. Please review all details carefully upon receipt.
2. Rate Types
Two rate types are available depending on the property:
3. Guest Responsibility
It is the guest’s responsibility to read and understand the applicable rate policy before confirming a reservation. Book-in-Greece.com will not be held liable for charges resulting from cancellations or modifications that fall outside the applicable policy.
4. Modifications
Modification requests for Flexible Rate bookings are subject to availability and must be submitted in accordance with the property’s individual policy. Non-Refundable Rate bookings cannot be modified.
5. No-Show Policy
In the event of a no-show, the full booking amount will be charged regardless of rate type.
6. Disputes
Any disputes relating to bookings should be addressed to Book-in-Greece.com’s customer support team in the first instance. We will endeavour to mediate between the guest and the property in good faith.
7. Applicable Law
These terms are governed by Greek law. Any disputes not resolved through mediation shall be subject to the exclusive jurisdiction of the courts of Greece.
Need help with this property or your booking? Tell us how we can help and our reservations team will get back to you as soon as possible.
Need help with this property or your booking? Tell us how we can help and our reservations team will get back to you as soon as possible.
No-show. If you do not arrive within 4 hours of the confirmed pick-up time (within working hours) and have not phoned Surprice to report a delay, the reservation may be treated as a no-show and a vehicle may not be provided. Bookings with flight details supplied in advance may be treated as an exception.
Pick-up. If you do not appear four hours after the confirmed pick-up time and do not notify Surprice by phone, they may declare a no-show and are not obliged to provide a car if you arrive later.
Drop-off. Rates assume collection and return at the same location. Rental days run on a 24-hour basis from pick-up. There is a two-hour grace period at drop-off; beyond two hours an additional day is charged.
Non-refundable rates: the full rental amount is charged in the event of a no-show or last-minute cancellation.
Early return. If you end the rental before the agreed return date, no refund is due for unused days.
The main driver must present a credit card in their own name at pick-up. Failure to meet the rental requirements results in cancellation at the desk with no refund due.
A deposit is held as a pre-authorisation on the credit card for the vehicle excess. It is blocked for the duration of the hire and released automatically at the end; depending on the bank, release can take 15–25 working days.
If the driver cannot provide sufficient means for the pre-authorisation, purchasing additional coverage to reduce the excess to zero may be mandatory.
The card's expiry date must be at least one month after the drop-off date.
Accepted for the deposit
| Credit card (Visa / Mastercard) | Accepted |
| Non-embossed Visa / Mastercard | Accepted |
| Debit card (Visa / Mastercard) | Not accepted |
| American Express | Not accepted |
| Maestro | Not accepted |
| Electron | Not accepted |
| Diners | Not accepted |
| Cash | Not accepted |
| Prepaid card | Not accepted |
| Virtual cards / digital wallets / revolving cards | Not accepted |
| China UnionPay | Not accepted |
Third Party Liability (TPL) — included
Cover up to EUR 1,300,000 for physical damage and EUR 1,300,000 for property damage.
Collision Damage Waiver (CDW) — included
A police report is mandatory after an accident to satisfy the insurer. Damage caused by weather through the customer's negligence is not covered. An excess applies in the event of damage.
Theft Protection (TP) — included
The key must be presented to the insurer to qualify for cover; otherwise the renter is liable for the full value of the vehicle. An excess applies.
Optional extra cover
Not covered by any option
Cover may be invalidated in cases of gross negligence, off-road driving, driving under the influence of alcohol or drugs, or if the vehicle is driven by an unauthorised person. SCDW and FDW are likewise voided in those circumstances.
The vehicle is supplied with fuel and must be returned with the same amount. No refund is due for unused fuel.
Drivers under 23 can be provided with vehicles from car groups A–D only.
All extras are on request and subject to availability at pick-up.
| Credit card (Visa / Mastercard) | Accepted |
| Debit card (Visa / Mastercard) | Accepted |
| American Express | Accepted |
| Maestro | Accepted |
| Electron | Accepted |
| Prepaid card | Accepted |
| Non-embossed Visa / Mastercard | Accepted |
| Cash (up to EUR 500) | Accepted |
| Diners | Not accepted |
| Virtual cards / digital wallets / revolving cards | Not accepted |
| China UnionPay | Not accepted |
Unlimited mileage is included.
Cross-border travel is not allowed. Crossing into a non-authorised country incurs a fine and invalidates the insurance.
Taking the vehicle on a ferry is not allowed from any destination.
One-way hires are strictly on request. Send the request by email in advance of the hire start date to Surprice central reservations; expect confirmation within 24 hours. Any fee is payable locally at pick-up.
Reservations outside the location's stated opening hours are treated as on request and carry an additional charge. The same may apply on national holidays.
Out-of-hours fee: EUR 30 per event.
The vehicle must be returned in the same condition as received, allowing for normal wear and tear.
Transporting animals is not allowed. The vehicle carries active GPS which can track and record its movement.
Hotel delivery and collection may be available for an extra charge of EUR 2 per km each way.
Heraklion: port and hotel delivery or collection within the city limits carries a EUR 15 fee each way. For Agios Nikolaos, the distance is measured from Heraklion station and charged accordingly.
Breakdown assistance is included in the rate. Call the number on your rental agreement, or contact Surprice customer service. Where a replacement vehicle is required it will be provided within 48 hours of notification, subject to season and distance.
A particular make, model or fuel type cannot be guaranteed. The car shown is for guidance only and may be substituted for a similar or upgraded vehicle at no extra cost. If the booked car cannot be provided at pick-up due to breakdown or accident, a similar or upgraded car will be supplied.
Your contract is with the Surprice Car Rentals location named on your reservation confirmation, together with the rental agreement you sign at pick-up and these terms. By providing your email address you agree to receive a copy of the terms and the rental agreement electronically.